Terms And Conditions

Welcome to GK Prime. These Terms and Conditions govern your use of our website and services. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with all of the Terms, you must not access the website or use our services.

1. General Overview

This website is operated by GK Prime, a trading name of GK PRIME SERVICES LIMITED, registered in England & Wales under Company No. 08433137. Our business and contact address is:

GK Prime Services Limited
Hortonwood 40
Telford, Shropshire TF1 7EY
United Kingdom

Throughout the site, the terms “we,” “us,” and “our” refer to GK Prime. By visiting our website or purchasing products from us, you engage in our “Service” and agree to these Terms.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. Any new features or tools added to the website will also be subject to these Terms.

Please read these Terms and Conditions carefully before using our website. By accessing or using any part of the website, you agree to comply with them.

2. Modifications to the Terms

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect when they are posted on the website. It is your responsibility to check this page periodically for updates. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

These Terms also apply to any new features or tools added to our store. The most recent version of the Terms and Conditions will be available on this page.

3. Use of Website

By agreeing to these Terms, you confirm that:

You are at least 18 years of age or have the consent of a legal guardian.
You will not use our products or services for any illegal or unauthorised purpose.
You will comply with all applicable laws, statutes, and regulations in force in the United Kingdom.

You are prohibited from:

Using the site or its content for unlawful purposes.
Harassing, threatening, or abusing others.
Uploading harmful or malicious software.
Collecting personal information without consent.

Without our prior written consent, you may not reproduce, modify, resell, or otherwise commercially exploit any part of the Service or website content, except where permitted by law.

4. Products and Services

We strive to display our products as accurately as possible. We take reasonable care to ensure product images, colours, and descriptions are representative, but the appearance of colours and details may vary depending on your device or display.

Products and services may be available exclusively online and may be available in limited quantities.
We reserve the right to limit sales where reasonably necessary, including by geographic area or jurisdiction.
Product descriptions, pricing, and availability may change without notice.

Price changes will not affect orders that have already been accepted at the agreed price.

5. Pricing and Payment

All prices shown on the website are in GBP (British Pound Sterling).
Prices may change without prior notice.
Payment must be completed using an available payment method before an order is processed, except where an eligible payment-on-delivery option is offered.

Available payment methods are shown at checkout and may include credit/debit cards and Cash on Delivery for eligible orders.

Store Pickup may be available as a fulfilment option for eligible orders where offered.

6. Order Acceptance and Cancellation

We reserve the right to refuse, modify, or cancel an order where reasonably necessary, including where there is a pricing error, stock issue, suspected fraud, or another issue that prevents us from fulfilling the order.
If we modify or cancel an order, we will notify you using the contact information provided with the order.
If an order has already been dispatched, any cancellation or return request will be handled in line with our Return and Refund Policy and applicable consumer rights.

7. Shipping Policy

We deliver across the United Kingdom. Delivery may be temporarily unavailable in certain areas during severe weather or unforeseen circumstances. Orders are typically processed within 3–5 business days, excluding weekends and public holidays, in line with our Shipping Policy.

Please inspect items as soon as reasonably possible after delivery.
For large items such as TVs or appliances, please inspect the product on delivery where practical and report any visible damage promptly.
Please contact us promptly if an item arrives damaged, defective, or incorrect so that we can assess the issue.

We may use a suitable carrier or delivery method to fulfil your order. If delivery is refused or cannot be completed because the customer does not accept the delivery, reasonable redelivery or return charges may apply where permitted.

8. Installation Policy

Customers are responsible for wall-mount installations. This includes ensuring that the wall can safely support the product and checking for hidden electrical wiring, plumbing, or other services that could be damaged during drilling. Where appropriate, professional installation is recommended.